Even though I haven't worked since Friday and I don't have to work until Thursday (5 days off!!!:D) I was waiting in town for a ride today so I went to Burger King. I was watching people coming in and going, this one young looking mom and her little boy, must have been 5 or 6 came in, he ran ahead and pulled open the door for her and then the next door. It was just too cute! I watched them off and on while they were there too and they looked like they were having fun. She treated him like a friend, her equal instead of being a mature adult and acting as if he was below her level of entertainment. I admire those parent/child relationships and hope someday my kids love me that much.
As I sat there, I was thinking about the subject that's never far from my mind as I watch my coworkers working, I really honestly don't think that fast food people are appreciated enough, I've been places where they really aren't that good at what they do and probably don't give a care, but I've seen enough people that work fast food that maybe hate their jobs but they still do their best. They're trying to survive just like anyone out there who got lucky enough to get a well paying job.
Fast food might be a simple job but we deal with a lot of crap from people because we are 'lower class' 'cause we work flipping burgers. And if we get your order wrong, well it's the end of the world. I understand if you're on your way somewhere, or on break, it's frustrating getting the wrong food, or having to wait so long that you hardly have time to eat... if your food isn't the best quality or warm. I understand those frustrations, but we are human and we do our best. You get what you pay for and if we can get your order to you within 2 minutes... we're doing good. Think about it, you get a whole frickin meal in less than 5 minutes? How often does that happen and you don't even have to make it! Give us some room for mistakes. Respect us. We're doing our best.
A lot of it has to do with management and the owner of the restaurant too, how it's run.
Working fast food has been a very trying and stressful but exciting and fun experience for me. I've got some really amazing coworkers, like Simona...
Simona is one of the most amazing people. She's rough around the edges a bit, she's talkative and extremely opinionated at times. But she's fun, she's got a big heart and she's got the best smile. I don't think she really gets appreciated enough for her ability to deal positively with the customers. She's extremely friendly and I enjoy working with her.
Roxanne is really quiet, and really doesn't like working with people but she's a lot of fun once you get to know her and she's a good at listening.
Chris, he's still in highschool, but he's funny. We give each other a lot of crap while we work and he makes time pass so much faster.
Sammi is my manager... She can get pretty upset with certain people, but she's great at what she does and works hard. She's really great with customers and in high stress situations. Sad thing about managers is they don't get paid overtime or benefits, so even if they do work most of their week away they get the same amount as if they hadn't.
Steph is another of my favorite managers, as well as Kami, both are super sweet and frequently encourage the employees working during their shifts.
Theresa has the biggest heart. She's pretty rough, but she'll give you the shirt off her back if you ask. And she's loyal. We've become pretty good friends over the 3 months I worked there so far, I've taken shifts for her and she often will offer me a ride if I'm having a hard time finding one.
Another Chris who works there is overweight and tall, he's quiet but every now and then I'll get him to have a short conversation and I'm pretty sure there's an amazing person behind all that shyness. He's the steady faithful type.
There's so many people that work there, people who have been there for a long time and people who have just started, I just covered a few of them, I really appreciate all of them, for the patience they've had with me and for the respect they have for the customers and for the ones who have been there for years. I respect them for putting up with the bad customers and the boss.
A few kind words, from a customer or a coworker can go a long ways though. I was working till one day, something I don't get to do often, and a coworker Darrin was on break, as I took his order, he gave me a grin and said, "Anna, you're really good with customer service!"
That sweet comment is still stuck with me. Makes me want to do better.
I don't know what life will lead me to in the next few months or year, there are so many possibilities and so many changes taking places every day but whether I"m here for the next couple of years or move on. I'm thankful for these people who have become my friends. And to those daily customers who recognize us enough to have a good chat, and the ones who are just friendly. You guys are what make my job worth it. I love serving you!
As I sat there, I was thinking about the subject that's never far from my mind as I watch my coworkers working, I really honestly don't think that fast food people are appreciated enough, I've been places where they really aren't that good at what they do and probably don't give a care, but I've seen enough people that work fast food that maybe hate their jobs but they still do their best. They're trying to survive just like anyone out there who got lucky enough to get a well paying job.
Fast food might be a simple job but we deal with a lot of crap from people because we are 'lower class' 'cause we work flipping burgers. And if we get your order wrong, well it's the end of the world. I understand if you're on your way somewhere, or on break, it's frustrating getting the wrong food, or having to wait so long that you hardly have time to eat... if your food isn't the best quality or warm. I understand those frustrations, but we are human and we do our best. You get what you pay for and if we can get your order to you within 2 minutes... we're doing good. Think about it, you get a whole frickin meal in less than 5 minutes? How often does that happen and you don't even have to make it! Give us some room for mistakes. Respect us. We're doing our best.
A lot of it has to do with management and the owner of the restaurant too, how it's run.
Working fast food has been a very trying and stressful but exciting and fun experience for me. I've got some really amazing coworkers, like Simona...
Simona is one of the most amazing people. She's rough around the edges a bit, she's talkative and extremely opinionated at times. But she's fun, she's got a big heart and she's got the best smile. I don't think she really gets appreciated enough for her ability to deal positively with the customers. She's extremely friendly and I enjoy working with her.
Roxanne is really quiet, and really doesn't like working with people but she's a lot of fun once you get to know her and she's a good at listening.
Chris, he's still in highschool, but he's funny. We give each other a lot of crap while we work and he makes time pass so much faster.
Sammi is my manager... She can get pretty upset with certain people, but she's great at what she does and works hard. She's really great with customers and in high stress situations. Sad thing about managers is they don't get paid overtime or benefits, so even if they do work most of their week away they get the same amount as if they hadn't.
Steph is another of my favorite managers, as well as Kami, both are super sweet and frequently encourage the employees working during their shifts.
Theresa has the biggest heart. She's pretty rough, but she'll give you the shirt off her back if you ask. And she's loyal. We've become pretty good friends over the 3 months I worked there so far, I've taken shifts for her and she often will offer me a ride if I'm having a hard time finding one.
Another Chris who works there is overweight and tall, he's quiet but every now and then I'll get him to have a short conversation and I'm pretty sure there's an amazing person behind all that shyness. He's the steady faithful type.
There's so many people that work there, people who have been there for a long time and people who have just started, I just covered a few of them, I really appreciate all of them, for the patience they've had with me and for the respect they have for the customers and for the ones who have been there for years. I respect them for putting up with the bad customers and the boss.
A few kind words, from a customer or a coworker can go a long ways though. I was working till one day, something I don't get to do often, and a coworker Darrin was on break, as I took his order, he gave me a grin and said, "Anna, you're really good with customer service!"
That sweet comment is still stuck with me. Makes me want to do better.
I don't know what life will lead me to in the next few months or year, there are so many possibilities and so many changes taking places every day but whether I"m here for the next couple of years or move on. I'm thankful for these people who have become my friends. And to those daily customers who recognize us enough to have a good chat, and the ones who are just friendly. You guys are what make my job worth it. I love serving you!
